Refund Policy - Dark Logic Pro

At Dark Logic Pro, we are committed to customer satisfaction. We offer a free trial period for all users to experience our premium features before making a purchase. This refund policy outlines the terms and conditions for refund requests on our subscription plans.

1. Free Trial Period

Before purchasing any premium subscription, all users have access to a free trial period to thoroughly evaluate our product and features. We encourage you to take full advantage of this trial to ensure our service meets your needs.

Trial allows access to premium features without payment
No credit card required during trial period
Sufficient time to evaluate all features and functionality
Make an informed decision before committing to a paid subscription

2. Refund Eligibility

Since we provide a comprehensive free trial before purchase, our refund policy is structured as follows:

2.1 Monthly Subscription (1 Month)

No Refunds Available

Monthly subscriptions are non-refundable. We expect users to have evaluated the service during the free trial period before subscribing to the monthly plan.

2.2 Quarterly Subscription (3 Months)

Refunds for quarterly subscriptions are calculated based on the number of days the service was actively used:

Days Used	Refund Percentage	Amount Retained
0-7 days	70% refund	30% retained
8-30 days	50% refund	50% retained
31-60 days	30% refund	70% retained
61+ days	No refund	100% retained

2.3 Annual Subscription (12 Months)

Refunds for annual subscriptions are calculated based on the number of days the service was actively used:

Days Used	Refund Percentage	Amount Retained
0-30 days	70% refund	30% retained
31-90 days	60% refund	40% retained
91-180 days	40% refund	60% retained
181-270 days	30% refund	70% retained
271+ days	No refund	100% retained

3. How to Request a Refund

To request a refund, please follow these steps:

Step 1: Contact our support team via email or support portal
Step 2: Provide your account details and subscription information
Step 3: State the reason for your refund request
Step 4: Our team will review your request within 3-5 business days
Step 5: If approved, refunds will be processed within 7-10 business days

4. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

Account suspension or termination due to violation of Terms of Service
Requests made after the eligible refund period has expired
Change of mind after extensive use of the service
Failure to cancel subscription before renewal date
Technical issues on user's end (incompatible devices, internet connectivity, etc.)
Promotional or discounted subscriptions (unless otherwise stated)

5. Processing Time

Once your refund request is approved:

Refunds are processed within 7-10 business days
The refunded amount will be credited to the original payment method
Depending on your bank or payment provider, it may take an additional 5-7 business days to reflect in your account
You will receive a confirmation email once the refund is processed

6. Subscription Cancellation

Important: Canceling your subscription does not automatically trigger a refund. You must submit a formal refund request through our support channels if you wish to request a refund according to this policy.

7. Policy Changes

Dark Logic Pro reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Need Help?

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

📧 darklogicalgo@gmail.com

📞 +91 76370 - 65332

Our support team is available Monday - Friday, 9:00 AM - 6:00 PM EST