1. Introduction
Dark Logic Algo ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you use our desktop-based automated trading bot application and visit our website.
By downloading, installing, or using Dark Logic Algo software, or by accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information from you:
- Registration Information: Name, email address, and contact number provided during license activation or account registration
- License Information: Details necessary for software licensing and authentication
- Communication Data: Information you provide when contacting our support team
2.2 Device and Technical Information
Our desktop application may collect the following technical data:
- Device Identifiers: Hardware specifications, system configuration, and unique device identifiers to bind your license to your PC
- Usage Data: Application performance metrics, error logs, and feature usage statistics
- System Information: Operating system version, installed software relevant to trading functionality
2.3 Website Data
When you visit our website, we may collect:
- Analytics Data: Information collected through Google Analytics including IP address, browser type, pages visited, and time spent on site
- Cookie Data: Information stored through cookies for website performance optimization and login session management
Important: We do not collect or store any trading account credentials, financial information, or trading data. All trading activities remain within your control and are not transmitted to our servers.
3. How We Use Your Information
We use the collected information solely for the following purposes:
- License Management: Authenticating your software license and preventing unauthorized use
- Technical Support: Providing customer support and troubleshooting assistance
- Software Updates: Delivering important updates, security patches, and new features
- Communication: Sending essential notifications about your license, software updates, and support responses
- Website Optimization: Improving website performance and user experience through analytics
4. Data Sharing and Third Parties
We are committed to protecting your privacy. We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
- Service Providers: We may share data with trusted service providers who assist in website analytics (such as Google Analytics) under strict confidentiality agreements
- Legal Requirements: We may disclose information when required by law, regulation, or legal process
- Business Protection: We may share information to protect our rights, property, or safety, or that of our users or others
Our Commitment: Your personal data is never sold or shared with third parties for marketing purposes. We maintain strict control over who has access to your information.
5. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data transmission is protected using industry-standard SSL/TLS encryption
- Access Controls: Strict access controls limit who can view or process your personal data
- Secure Storage: Personal data is stored on secure servers with regular security updates and monitoring
- Data Minimization: We collect only the minimum data necessary for legitimate business purposes
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for the following purposes:
- Essential Cookies: Required for basic website functionality and login session management
- Performance Cookies: Help us understand how visitors interact with our website through Google Analytics
- Functional Cookies: Remember your preferences and improve your user experience
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.
7. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right of Rectification: Request correction of inaccurate or incomplete personal data
- Right of Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Request limitation of processing of your personal data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Active Licenses: Personal data is retained while your license remains active
- Inactive Accounts: Data may be retained for up to 3 years after license expiration for support purposes
- Legal Requirements: Some data may be retained longer if required by applicable laws
9. International Data Transfers
Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.
10. Children's Privacy
Dark Logic Algo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website with a new effective date
- Sending email notifications to registered users for significant changes
- Displaying prominent notices within the software application
12. Third-Party Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
help@darklogicalgo.com
Support
darklogicalgo@gmail.com
Data Protection Officer
help@darklogicalgo.com
For GDPR-related requests or concerns, please contact our Data Protection Officer directly. We will respond to your inquiry within 30 days as required by applicable data protection laws.